Shipping & Returns
At prettyposhandpoised.com, we understand the importance of clear and reliable shipping and return policies. We're committed to ensuring your shopping experience is as seamless and satisfying as possible. Explore the details of our policies below to understand how we handle shipping, delivery, and returns.
Frequently asked questions
Here are some frequently asked questions regarding our shipping and return policies at prettyposhandpoised.com. We aim to provide transparent and helpful information to address your concerns and ensure a smooth shopping experience.
How do you typically ship your products, and what are the usual delivery timeframes?
prettyposhandpoised.com follows all e-commerce shipping standards. For domestic orders, standard shipping usually takes 7 to 10 business days, while express shipping typically takes 2 to 3 business days. International shipping usually takes between 7 to 21 days; however, customs may delay international shipping.
What is your policy for returns, including the conditions for accepting returns and the process customers should follow?
Merchandise in perfect, saleable condition with the original proof of purchase receipt may be exchanged or refunded within 30 days of the original purchase. Exceptions include watches, jewelry, personalized made-to-order items, undergarments, and used beauty products. Refunds will be returned via the original form of payment unless otherwise specified.
How are shipping costs calculated, and do you offer free shipping under certain conditions?
Standard delivery at prettyposhandpoised.com is complimentary. Expedited orders under $3500 will incur a charge of $35 and are complimentary for orders $3500 and above. Orders placed after the cut-off time will be processed on the following business day. Please note that some zip codes may not be available for this service, and additional validation may be required for all orders, which can delay delivery times.
Are signatures required for products being delivered?
A signature may be required for orders exceeding $500 however this is solely at the carrier's discretion.
What methods of payments are accepted?
Payments are accepted via credit card (Visa, Mastercard, Discover, American Express), debit card, Apple Pay, or PayPal with a valid billing address and a United States shipping address.
Is your site and payment link secure?
Our site uses SSL Encryption to safeguard your personal data and payment information. We do not store any credit card details on this site.
Can orders be placed over the phone?
Currently, we are unable to process orders by phone. Please use our website to place an order.
Explore luxury styles
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